We Listen First: The Pet Connect Philosophy

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When you put your trust in IT-Simplified and Pet Connect for your Veterinarian IT and Computer Support Services, you can rest assured that you’re getting more than just someone to come fix your broken computer. We have honed our services and solutions over years of working with vet clinics across the country, and in that time we’ve developed a clear philosophy that we adhere to every day:

  • We listen first:
    We don’t just rush in offering your vet clinic new products or services. Our goal is to make sure you’re using the information technology that’s right for you. That’s why we listen first, ask appropriate questions to find out what you use your technology for and what you want it to do, and then we work together to find the solutions that fit your needs.
  • Being proactive is cheaper and better than being reactive:
    By the time you call for IT support after a problem has happened, you’re already losing time, money, and potential pet-care opportunities. That’s why Pet Connect is focused on proactive solutions first. We monitor your IT systems around the clock to immediately catch, resolve, and prevent issues from disrupting your practice. We also proactively apply all the solutions we’ve developed over years of working with other vet clinics like yours, so you get solutions to problems that haven’t even happened yet.
  • Veterinarians must adapt to new technologies:
    These days, many veterinarians are being left out in the cold, thanks to the likes of “Dr. Google” and other “experts” in the fields of pet nutrition, behavior and so on. To make sure you aren’t forgotten by pet owners looking for modern conveniences, you need to make use of modern IT. Pet Connect ensures you have access to and training to use innovative solutions for your practice, such as:

    • Social media
    • Mobile technologies in the office and exam rooms
    • An online store
    • Affordable and competitive payments terms and methods
    • Online pet-care education and information
    • Provision to prescriptions
    • And more
  • Plain English every time:
    When you work with your technology, you want an IT partner who’s there to handle the technical details for you. We make sure to offer simple answers and explanations, delivered in plain English, and focused on your practice. No elaborate technical jargon or confusing statistics: just results.
  • No surprises:
    We are up-front about the costs of our services, and we never hide extra fees on your invoice. You pay enough money every day to keep your business running: you don’t need surprises lying in wait to make it harder to use your technology.
  • It’s not just about the technology for us:
    Our vets have proven time and again to be important, valued friends who need and deserve a partner to guide them through the changing world of technology and business. That’s why we focus first on your business needs, and then we adapt our solutions and services to fit them. It’s about helping you improve your business, getting more productive and efficient every day, and looking toward the future.

We believe IT should be a blessing for your office, not a burden. With Pet Connect Managed IT Services from IT-Simplified, you can leave worrying about the technology to our team and focus on providing your quality care to pets and their owners. To learn more, contact us to schedule a free, no-obligation review of your IT systems – we’ll show you how Pet Connect can improve how do you do business. Call us at (866) 338-5289 or email us at info@it-simplified.com today!

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