What Should Your Veterinary Clinic Consider When Selecting an IT Support Firm?

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When you’re running a veterinary clinic, what are you always short on? Time. There are never enough hours in the day for everything you need to do. You’ve got pets and their owners to look after, employees to keep on task, and the never-ending list of paperwork to get done. So time is your most valuable resource, and you can’t afford to waste it on fighting with information technology that just won’t do what you need it to.

That’s why so many vet clinics like your own are turning to IT support companies like IT-Simplified. Outsourcing your IT to professionals gives you peace of mind knowing that you don’t need to worry about your technology, and you can instead focus on what you do best – providing the best treatment for the animals in your care.

So how do you choose the company that’s right for you?

You want to make sure you’re working with a company that treats you like a partner, not a customer. At IT-Simplified, our Pet Connect program is about providing the best solutions tailored specifically for the needs of veterinarians. Here’s how we stand out from the rest, and what you should be looking for when you hire an IT support company for your vet clinic:

  • Going Beyond Fixing Broken Equipment
    Your IT support firm should be focused on proactive solutions, not reactive. If you only get IT support when something has already broken down, you’ve already lost money and time. Pet Connect offers 24/7 remote monitoring to immediately catch, identify, and resolve IT issues before they can cause disruption to your practice.
  • Fitting Solutions to Your Business, Not Other Way Around
    An IT support company should be focused on your needs first and giving you the right IT services and solutions that fit how you do business. When we suggest a new product or service via Pet Connect, we ensure to explain why it’s useful, what you’ll get out of it, and exactly how it will affect you and your staff.
  • Meeting With You Regularly
    You don’t want to only hear from an IT support company when your technology isn’t working. They should be meeting with you regularly, finding out what’s changing in your clinic and how to adapt your IT to meet your ongoing needs.
  • Talking About Your Future
    A good IT support firm is your business partner. They should be offering their leadership to assist with your IT budget and strategy, keeping you prepared for the future of your clinic.
  • Answering Your Questions and Explaining Services in Plain English
    There should never be any techno-babble getting in the way of your relationship with your IT support provider. We explain IT care to you in the same way you explain pet-care to your patients’ owners – with simple, easy-to-understand English. Your IT support provider should always focus on what your services do for you, and take care of the technical back-end themselves.

Don’t let your vet practice be held back by an IT support company that doesn’t focus on your needs first. You can trust in Pet Connect from IT-Simplified for expert IT Services and Support to keep your veterinary clinic at its best and help you focus on the future.

Call us at (866) 338-5289 or send an email to info@it-simplified.com to book a complimentary business continuity consultation to see for yourself what Pet Connect can do for you.

Contact IT-Simplified Now!

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